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Şişli, İstanbul Weekdays 09:00–18:00 [email protected]+90 (850) 308 02 63
Since 2016Design, software and advertising studio · Istanbul

From your brand’sfirst day to the dayit has grown.

Building and growing a business is a long road with many critical turns. Istanbul, since 2016: one team with experience at every step, from idea to identity, from website to sales, from advertising to daily operations.

  • Free quote
  • Reply within 4 business hours
  • Support after launch
years
10
years
provinces
81
provinces
orders
100k+
orders

Figures come from the records of brands we run or co-own; our clients’ numbers belong to them.

Quick quote form

A few details are enough; we reply the same business day.

Your details stay private. · Prefer to tell us more?

Brands we have worked with

  • Türk Hava Yolları
  • Koton
  • Ülker
  • ING
  • LG
  • BtcTurk
  • Bilyoner
  • Novak Djokovic
  • Enterprise
  • Profilo
  • Atasun Optik
  • Escort
  • Dilek
  • Cremma
  • Öztiryakiler
  • Süvari
  • Invest
  • Mola
  • Boyut Çelik Kapı
  • Ayangil Petrol
Services

When we set out with a brand, where do we stand beside it?

Every brand’s road is different; some come to us on day one, others at the edge of growth. Wherever you are on that road, we know the steps ahead.

Our services
01

Idea and direction

Less about what you will sell, more about to whom, why and how. We put the market, the competitors and the first customer on the table, then decide together.

  • Market and competitor research
  • A roadmap that fits the business model
  • A realistic budget and timeline for the first step
View service
02

Brand and identity

From name to logo, from colour to tone, we build the face of the brand. An identity that looks the same on every channel and is remembered.

  • Logo and visual identity
  • Brand voice and tone
  • Social media look
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03

Website, store and app

A corporate site, an online store or a mobile app; on a hosted platform or built for you. Fast to open, easy to find, comfortable on a phone.

  • Website and landing pages
  • Online store (hosted platform or custom)
  • iOS and Android app
View service
04

Sales infrastructure and operations

Payments, shipping, invoices, returns and customer messages; everything behind an order flows on one screen. When order volume grows, the system is ready.

  • Payments and cash on delivery
  • Shipping, returns and invoicing flow
  • Daily operations dashboard
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05

Advertising and growth

We manage Meta, Google and TikTok ads and measure where every unit of budget goes. We count collected revenue, not placed orders.

  • Ad account set-up and management
  • Reliable measurement
  • Content and campaign plan
View service
06

Staying beside you

Launch is a beginning. We continue with maintenance, updates, measurement and new campaigns; most of our clients have worked with us for years.

  • Maintenance and security
  • Monthly report and decision call
  • New products, seasons and campaigns
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Not sure which step you are at?

Tell us your goal and we will map the road together.

Ask for free
Who it is for

Whatever stage you are at, this is the place you were looking for.

We work with people starting from zero and with businesses that have run for years. Three typical situations, three different starts; the same team.

  • 01

    I am starting a new business

    You have the idea, not the brand yet. From name and identity to the first store, from the first ad to the first order, we are beside you.

    • Business model and roadmap
    • Brand identity and logo
    • Website or online store
    • First ad campaign and measurement
    I want to tell you my idea
  • 02

    I run an active business

    Sales exist, order does not. A management panel built for your business, shipping-payment-invoice integrations, a redesign of the current site and a mobile app; all by the same team.

    • Custom business management panel and admin
    • Shipping, payment, e-invoice and marketplace integrations
    • Redesign of the existing site and store
    • iOS and Android app
    Let’s put my operations in order
  • 03

    My brand is growing

    Orders rise, the system strains. Scalable infrastructure, multilingual markets, a dealer system and a monthly management model carry the growth.

    • Multilingual site and foreign markets
    • B2B dealer and wholesale system
    • Catalogue, stock and campaign automation
    • Monthly ad management and reporting
    Let’s talk about growth

Whichever you are: one team, one contact, the same care.

Selected work

Work we designed and built

A few examples from the portfolio: apps, platforms and sites. See the work page for all of them.

See all work

Work on this page is described in terms of design and product scope; our clients’ sales and usage figures belong to them.

Official partnerships

An official partner on the ad and e-commerce platforms you sell through.

We are in the official partner programmes of Meta, Google, TikTok and Snapchat on the advertising side, and of İkas and Ticimax on the e-commerce side. Your account, campaign and store are set up by the platforms’ own rules.

  • Facebook Marketing Partner
  • Google Partner
  • Meta Business Partner
  • TikTok Marketing Partners
  • Snapchat Advertising Agencies
  • İkas Partner
  • Ticimax Partner
Critical points

Experience at the critical points

What puts a business in trouble is rarely the big idea; it is a small, critical detail. We have crossed these points many times before, and we know what happens when we cross them with you.

  • Payments and collection

    Card payments, cash on delivery, bank transfer. The money flow is set up correctly from day one; delays and deductions are never a surprise.

  • Shipping and returns

    Carrier integration, labels, tracking and the returns process are designed up front. Your customer always knows where the order is.

  • Invoicing and accounting flow

    The path from order to invoice speaks to your accountant. The books balance at month end.

  • Catalogue and product feeds

    Catalogues with thousands of products, stock and price sync, Google and social product feeds managed from one source.

  • Ad measurement

    Your ads dashboard shows real sales, not imagined ones. Budget decisions follow the right number.

  • Speed and search visibility

    Your site opens in seconds on a phone and is found on Google and in AI search.

  • Security and backups

    Access, backups and updates are routine. If something breaks, the way back is ready.

  • Several languages and markets

    Turkish, English, Arabic and beyond. Selling abroad, dealer networks and multilingual content are planned from the start.

Why ReloadCraft

Not just good-looking work; work that sells and runs.

  1. 01

    One team, one contact

    Designer, developer and ads specialist at the same table; nothing gets lost in between.

  2. 02

    We run our own brands

    We have spent ad budget from our own pocket and argued with carriers over our own orders. The system we build is the one we use.

  3. 03

    We measure, not guess

    The ads dashboard shows real sales; budget decisions rest on the right number.

  4. 04

    With you after launch

    Maintenance, measurement and new campaigns continue; most clients have worked with us for years.

See how we work
10 years · since 2016
Process

How we work

Four steps. At each one, what we need from you and what you get from us is clear in advance; no surprises.

  1. 1

    Introduction and discovery

    We learn your goal, your customer and what you have today. What we will not do becomes as clear as what we will.

    From you
    One call and your existing accounts, if any
    From us
    Scope, timeline and a free proposal
  2. 2

    Design

    You see the look of your brand and the screens in design first. We do not start building before you approve.

    From you
    Brand files, content and feedback
    From us
    Clickable design and visual identity
  3. 3

    Build

    Site, store, app and integrations are built. You see a working preview every week and we correct course together.

    From you
    A short weekly review, account access
    From us
    Preview link, test report, dashboard training
  4. 4

    Launch and growth

    We launch, set up measurement and start the first campaigns. Then we stay on with maintenance and ad management.

    From you
    Launch approval
    From us
    Live site, monthly report, ongoing support
Across Türkiye

Based in Istanbul; the brands we run sell to all 81 provinces of Türkiye.

Our office is in Şişli, Istanbul. We work with clients remotely and on site when needed, city regardless; our shipping, payment and operations experience is the same in every province.

  • IstanbulHead office
  • 81 provincesDelivery and remote work
Provinces our brands deliver toBase: Istanbul
FAQ

Questions we get asked

Proposals, timelines, payment and what happens after launch.

Didn’t find your answer?

Write to us; we reply within 4 business hours.

01Does a proposal cost anything?

No. We listen, define the scope with you and prepare the proposal free of charge. It does not commit you to anything.

02I don’t have a brand yet, only an idea. Can I come?

Yes. That is our favourite starting point. We turn the idea into a business model together and draw up a realistic plan for the first step.

03How fast do you reply?

Usually within 4 business hours. Requests outside working hours are answered the next business morning.

04How long does an online store take to launch?

On a hosted platform typically 3–6 weeks; custom builds with an operations dashboard take 8–14 weeks. The exact timeline comes out of discovery.

05Hosted platform or custom software?

It depends on the business model. Hosted platforms start fast; brands with heavy order, shipping and invoicing operations recover the cost of a custom dashboard quickly. We compare both with numbers and decide together.

06How does payment work?

Project work is paid in instalments at kick-off and delivery milestones; ad management is a monthly fee, with the ad budget kept separate.

07Do you stay on after launch?

Yes. We have a monthly model for maintenance, measurement and ad management, and most clients continue with us for years after launch.

Free quote

Start a project

A short form is enough. We define the scope together and prepare a proposal. We reply within 4 business hours.

What do you need?

Get a free quote