Since 2016Design, software and advertising studio · Istanbul
From your brand’sfirst day to the dayit has grown.
Building and growing a business is a long road with many critical turns. Istanbul, since 2016: one team with experience at every step, from idea to identity, from website to sales, from advertising to daily operations.
Less about what you will sell, more about to whom, why and how. We put the market, the competitors and the first customer on the table, then decide together.
Market and competitor research
A roadmap that fits the business model
A realistic budget and timeline for the first step
Payments, shipping, invoices, returns and customer messages; everything behind an order flows on one screen. When order volume grows, the system is ready.
Sales exist, order does not. A management panel built for your business, shipping-payment-invoice integrations, a redesign of the current site and a mobile app; all by the same team.
Custom business management panel and admin
Shipping, payment, e-invoice and marketplace integrations
Work on this page is described in terms of design and product scope; our clients’ sales and usage figures belong to them.
Official partnerships
An official partner on the ad and e-commerce platforms you sell through.
We are in the official partner programmes of Meta, Google, TikTok and Snapchat on the advertising side, and of İkas and Ticimax on the e-commerce side. Your account, campaign and store are set up by the platforms’ own rules.
Critical points
Experience at the critical points
What puts a business in trouble is rarely the big idea; it is a small, critical detail. We have crossed these points many times before, and we know what happens when we cross them with you.
Payments and collection
Card payments, cash on delivery, bank transfer. The money flow is set up correctly from day one; delays and deductions are never a surprise.
Shipping and returns
Carrier integration, labels, tracking and the returns process are designed up front. Your customer always knows where the order is.
Invoicing and accounting flow
The path from order to invoice speaks to your accountant. The books balance at month end.
Catalogue and product feeds
Catalogues with thousands of products, stock and price sync, Google and social product feeds managed from one source.
Ad measurement
Your ads dashboard shows real sales, not imagined ones. Budget decisions follow the right number.
Speed and search visibility
Your site opens in seconds on a phone and is found on Google and in AI search.
Security and backups
Access, backups and updates are routine. If something breaks, the way back is ready.
Several languages and markets
Turkish, English, Arabic and beyond. Selling abroad, dealer networks and multilingual content are planned from the start.
Why ReloadCraft
Not just good-looking work; work that sells and runs.
01
One team, one contact
Designer, developer and ads specialist at the same table; nothing gets lost in between.
02
We run our own brands
We have spent ad budget from our own pocket and argued with carriers over our own orders. The system we build is the one we use.
03
We measure, not guess
The ads dashboard shows real sales; budget decisions rest on the right number.
04
With you after launch
Maintenance, measurement and new campaigns continue; most clients have worked with us for years.
Site, store, app and integrations are built. You see a working preview every week and we correct course together.
From you
A short weekly review, account access
From us
Preview link, test report, dashboard training
4
LiveCash collected
Launch and growth
We launch, set up measurement and start the first campaigns. Then we stay on with maintenance and ad management.
From you
Launch approval
From us
Live site, monthly report, ongoing support
Across Türkiye
Based in Istanbul; the brands we run sell to all 81 provinces of Türkiye.
Our office is in Şişli, Istanbul. We work with clients remotely and on site when needed, city regardless; our shipping, payment and operations experience is the same in every province.
No. We listen, define the scope with you and prepare the proposal free of charge. It does not commit you to anything.
02I don’t have a brand yet, only an idea. Can I come?
Yes. That is our favourite starting point. We turn the idea into a business model together and draw up a realistic plan for the first step.
03How fast do you reply?
Usually within 4 business hours. Requests outside working hours are answered the next business morning.
04How long does an online store take to launch?
On a hosted platform typically 3–6 weeks; custom builds with an operations dashboard take 8–14 weeks. The exact timeline comes out of discovery.
05Hosted platform or custom software?
It depends on the business model. Hosted platforms start fast; brands with heavy order, shipping and invoicing operations recover the cost of a custom dashboard quickly. We compare both with numbers and decide together.
06How does payment work?
Project work is paid in instalments at kick-off and delivery milestones; ad management is a monthly fee, with the ad budget kept separate.
07Do you stay on after launch?
Yes. We have a monthly model for maintenance, measurement and ad management, and most clients continue with us for years after launch.
Free quote
Start a project
A short form is enough. We define the scope together and prepare a proposal. We reply within 4 business hours.